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Enter your order number and the email you used at checkout.
QUESTIONS
Delivery questions
We dispatch the next business day and it arrives in 7 to 12 business days.
No. PUPS is a shelf stable powder, so it travels at room temperature. You freeze it at home.
Send us a photo and we sort it out with a replacement or refund.
Tracking can pause for a day between scans. If nothing changes for 3 business days, write to us and we sort it out.
✓Free US shipping
✓90 day guarantee
✓No xylitol
✓Made for dogs who hate pills

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