Privacy Policy

1. Who we are

PUPS is operated by Venus Line LLC, the legal entity behind the PUPS store. Our registered address is 1021 East Lincolnway #9376, Cheyenne, WY 82001, United States.

2. What we collect

Contact details such as your name, email, phone number and shipping address. Order details such as what you bought and when. Payment details, which are handled by our payment processors and are not stored by us. Device and cookie data such as your browser, IP address and pages you visit.

3. How we use it

To process and deliver your orders, run your subscription, answer your messages, improve our store, prevent fraud and, if you agree, send you marketing emails.

4. Sharing with service providers

We share information only with providers who help us run PUPS, such as payment processors, shipping carriers and our email platform. They may use it only to provide their service to us.

5. Cookies and your choices

We use cookies to keep your cart, remember your preferences and measure how the store is used. You can control cookies in your browser and on our Your Privacy Choices page.

6. Marketing emails

We only send marketing emails if you sign up. Every email has an unsubscribe link, and you can unsubscribe at any time.

7. Data retention

We keep your information for as long as we need it to provide our service and to meet legal, tax and accounting requirements.

8. Your rights

You can ask to access, correct or delete the personal information we hold about you.

9. US state privacy rights

Depending on your state, you may have extra rights, such as opting out of the sale or sharing of your personal information and targeted advertising. See Your Privacy Choices.

10. Children

PUPS is not directed to children under 13, and we do not knowingly collect their information.

11. Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

12. Changes

We may update this policy. The date at the top shows when it last changed.

13. Contact

Write to us through the Contact page or call +1 (616) 898-2484. Venus Line LLC, 1021 East Lincolnway #9376, Cheyenne, WY 82001, United States. Contact us through the Contact page or email Support@PupsIceCream.com.